Axfood has used pocket computers for 30 years. Their new, mobile business system combines old and new in a solution that rationalizes the processes in 350 stores.
– Cub offered a mobile and wireless solution compatible with pocket computers we already had invested in. All while handing us a brand new system with features and processes that help rationalize the processes in our stores, says Richard Johnsson at Axfood.
Development started with a pre-study in early 2009. At the end of that year the CubLink® system was ready for a pilot-run in ten stores, expanding further in 2010.
– The test-run was really convenient, giving us the chance to evaluate the system in a few stores before going full scale. The installation was divided into three stages with the final one completing the system activation in all 350 stores all over the Sweden in 2012.
Axfood has chosen a customized CubLink® solution, complete with built in features for such things as deliveries, price checks, purchase and customer orders, stocktaking and loss of goods. The system is evolved and expanded at Axfoods own pace.
All system communication runs through wireless pocket computers. With these staff always has access to labels, signs and other display material with the push of a button. In order to manage the large amount of pocket computers the solution is administrated via Cubs monitoring system Device Management.
– We have already gotten a good return on investment. Cub understands our needs, knows how a store works and what challenges can be expected. This makes us feel safe and secure about our continuous system development, Richard concludes.
In May 2017, Coop launched its new e-commerce hub in southern Stockholm and is now stepping up its capacity for online trading. Coop's new warehouse has an area of approximately 6000 m2, and will handle orders from Stockholm and Mälardalen area. In total, up to 100 pickers will pick on-line orders at the same time. Cub Business Systems has gained the confidence to deliver the solution that will keep track of the right goods being picked and packed to the right customer.
In Coop's new warehouse in Kungens Kurva, south of Stockholm, a large number of customer orders are handled every day. In manage this, Coop needed a new system in order to ensure its strong growth in a qualitative and efficient manner. The new layer is a so-called "Dark Store", which means that it is used solely to pick on-line orders. You cannot come there as a consumer and shop for yourself.
– We are pleased to have the confidence to deliver our Pick & Collect solution to Coop and to a specific warehouse that is used to pick online orders. Cub solution already exists in more than 250 stores, which today use our system to serve their customers. Now, the system will also run in a Dark Store, which means that a large number of orders will be handled simultaneously, says Marcus Enetjärn, Sales Manager at Cub Business Systems.
Coop now starts using Cub's solution for picking in the new store in Kungens Kurva, but the idea is also that individual stores can use the same solution in the future.
– Cub's solution is scalable for both our small and large devices and has the flexibility that different volumes require in order to be rationally managed. It's a fantastic system that we modify a lot with in order to increase productivity" says Niklas Zeltin, Operational Manager of Online at Coop.
- We now have our solution with the three major players in the Swedish grocery market, which proves that our system contains the features necessary to handle a large number of orders quickly and accurately. This, regardless of whether you use it in an individual store or on a warehouse like in Coop cases. We mean that we are the only ones who can deliver a solution to this today, which also includes the important parts to handle delivery to the customer in store, or delivery by home to the customer. This will increase the opportunities for contact areas with the customer even for online orders, Marcus concludes.
Cub's solution is scalable for both our small and large devices and has the flexibility that different volumes require in order to be rationally managed. It's a fantastic system that we modify a lot with in order to increase productivity
Glitter, with 253 stores in the nordic countries and Poland, made a dramatic cut in stocktaking hours with the mobile solution CubLink®. - We’ve made time savings of up to 80 %, says Jimmy Bixfeldt.
Glitter helps women of all ages creating and strengthening their personal style with affordable jewellery, accessories and styling tips.
In all their 253 stores, located in the nordic countries and Poland, Glitter has implemented a stocktaking solution from Cub, complete with systems, pocket computers and docking stations. - We’ve also integrated this solution with our existing business system, Microsoft Dynamics AX, says Jimmy Bixfeldt, IT Manager at Glitter.
Jimmy explains how he had to use extras - using pen, paper and phones - working nights in order to keep up with stocktaking. - We started looking for a modern, more secure and efficient solution, and meeting a number of potential suppliers. Cub turned out to be the most affordable solution, with a very competent and likable staff.
The solution, which has been used by Glitter since 2009, is based on CubLink® Stocktaking, a stocktaking standard system developed by Cub and customized to fit the clients business model and needs. The installation included pocket computers for all stores and a couple extras for the warehouse in Söderköping. - Now our staff can do stocktaking during business hours. We save about 80% of the hours usually spent on stocktaking, which lets us do it more often, making sure that we always have the correct amount of any given product in all of our stores, Jimmy says.
Apart from stocktaking the Cub system allows for the staff to handle rejections and returns in sync with the warehouse using their pocket computers.
There are no wireless networks in Glitter stores, instead the pocket computers synchronize with the business system via a docking station, charging the computer in the process. - Cub has adapted both systems and computers to our business system, making it work in lieu with our needs. Among other things they have developed a web service letting our business system communicate with our pocket computers via TCP/IP, Jimmy concludes.
We had to hire extras in order to have the stocktaking made on time. Now one person does the same job and we’ve made time savings of up to 80 %
A customized business system installed by Cub – complete with wireless pocket computers – can now be found in all manned OKQ8 petrol stations in Sweden.
– We wanted software control, all while creating a system optimized for our vendors. We also wanted hardware from the same supplier – that’s why we chose a customized solution from Cub, says Fredrik Göransson, System Manager at OKQ8.
Since 2008 there is at least one pocket computer at every OKQ8 station, pre-programmed with every article in stock. The system is integrated with the business system BOS and exchanges data with backoffice in real time. This gives the staff access to accurate information about products, prices, stock, deliveries, orders and more via their pocket computers.
– Updates are made continuously and development is practically never-ending. I’m counting on 2-3 new releases each year, Fredrik says.
The customized solution for OKQ8 is based on the standard system CubLink® Shopflow - a flexible system open for customizations in line with the client’s requirements and needs. Development is performed by Cub in association with the client.
– Cub is a professional and secure partner with reliable solutions. We get a quick response whenever we have questions and the ongoing development works seamlessly, Fredrik concludes.
Cub is a professional and secure partner with reliable solutions. We get a quick response whenever we have questions and the ongoing development works seamlessly.